HEMFORGE

Shipping Policy

Last updated: May 2026

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Free US Shipping

All orders qualify for free shipping within the United States. No minimum purchase. No code needed.

Processing Time

Orders are processed within 1 to 3 business days of payment confirmation. You will receive a shipping confirmation email with your tracking number once your order has left our fulfillment center.

Orders placed on weekends or public holidays are processed on the next business day.

Delivery Timeframe

All US destinations: 7 to 12 business days from shipment date.

Delivery times are estimates. Occasional delays may occur during peak periods or due to carrier issues.

Order Tracking

A tracking number is sent to your email once your order ships. If you have not received a tracking email within 4 business days of ordering, please check your spam folder before contacting us.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery window, contact us at info@hemforge.com with your order number. We will investigate and resolve the issue promptly.

HEMFORGE is not responsible for delays caused by incorrect shipping addresses provided at checkout. Please verify your delivery address carefully before confirming your order.

Returns & Refunds

HEMFORGE offers a 30-day money-back guarantee on all orders. For full conditions, please refer to our Refund Policy.